Anyone running an older version of Windows on new hardware received a rude shock this week when the latest Patch Tuesday updates rolled around.
Instead of receiving the latest security updates for Windows 7 and Windows 8.1, those customers saw an error message instead.
Unsupported HardwareYour PC uses a processor that isnt supported on this version of Windows and you wont receive updates.
This issue occurs with newer hardware equipped with 7th-generation Intel processors (“Kaby Lake”) and AMD Ryzen (“Bristol Ridge”) chips. Systems with the Intel CPUs installed went on sale in late 2016. Devices built using AMDs new chips are just beginning to reach the market.
Although the sudden end of updates might come as a surprise to some PC owners, it isnt unexpected. Microsoft announced the change in its support policy more than a year ago, in January 2016.