[Incident] Sophos ES1000 appliance is failing to start a critical process

Monitoring systems have detected that your Sophos ES1000 appliance (SERVERVSEMAIL.[redacted]) is failing to start a critical process and should be investigated by Sophos Support. Services that may be affected are: – Administration Web Interface – End-user experience Please reply to...

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INCIDENT: Outlook is unable to connection to the proxy server mail.domain.com (error code 18) / Email delayed & Undeliverable

Issue: 1 There is a problem with the proxy server’s security certificate, the security certificate is not from a trusted certifying authority. Outlook is unable to connection to the proxy server mail.domain.com (error code 18). This message appears in Outlook....

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